Are you part of the Le Club AccorHotels loyalty program? Many Accor Vacation Club Members are, and will be delighted to know that Le Club AccorHotels has taken home six prestigious Freddie Awards this month – including Best Redemption Ability & Best Customer Service for the Middle East/Asia/Oceania and Best Program, Best Customer Service, Best Promotion and Best Redemption in Europe/Africa.
The six awards presented to Le Club AccorHotels were more than any other single loyalty program taking part.
What is Le Club AccorHotels?
Le Club AccorHotels – which is free to join – is the first hotel loyalty program that allows its members to use points all around the world with no date or availability restrictions, as well as offering member-only benefits and services at each stage in the customer journey, accessed via AccorHotels.com and the mobile app. The program has more than 42.9 million members globally with 13 million members in Asia Pacific.
If you join up to a Le Club Accorhotels Membership, you will be able to earn loyalty points when you stay at any one of over 2,800 Sofitel, Pullman MGallery, Grand Mercure, The Sebel, Novotel, Mercure and Ibis hotels and resorts worldwide on a qualifying rate with AccorHotels.
What are the Freddie Awards?
Created in 1988, the Freddie Awards give loyalty program members the opportunity to vote for the world’s best airline, hotel and credit card loyalty programs. A record 4.4 million frequent travellers voted this year. What is important about these awards is that they are weighted on quality and are voted by frequent travelers who often belong to several programs, so they are a true sign of which programs truly deliver the best experience.
Henrik Berglind, Vice President AccorHotels Loyalty Asia Pacific said, “We are delighted to have won Best Redemption & Best Customer Service for two of out of three available categories because we are committed to offering our members a rich and personalized guest experience and rewards that make their travel more exciting. The award for Best Customer Service recognises all the hard work put in by the staff in our customer care offices.
“I would like to thank all our loyalty members who voted for us and assure them that we are working hard to make Le Club AccorHotels even better as our loyalty guests are our highest priority.”
What’s new for Le Club AccorHotels?
Highlights for Le Club AccorHotels members in Asia Pacific over the past 12 months has included the relaunch of MyResorts to enrich members’ experiences at the group’s 100+ resorts in Asia Pacific and a strategic partnership with Mastercard, offering members access to exclusive VIP events including concerts and key sporting events such as the Australian Open and UEFA Champions League. AccorHotels also launched La Collection in Australia and will launch in May for rest of Asia Pacific, an online store, which gives members the opportunity to use their points to shop for a range of items and redeem points for elite experiences.
“We continue to invest in enhancing and expanding the Le Club AccorHotels program to ensure our members have more choices than ever to redeem their points and upgrade their membership experiences,” said Mr Berglind.
If you are interested in signing up, or simply finding out more about how a Le Club AccorHotels Membership complements Accor Vacation Club, visit:
www.accorhotels.com/leclub/australia/join-loyalty-program/index.en.shtml
The information in this article is not personal financial advice and has been prepared without taking into account the objectives, financial situation or needs of any particular person. Before making a decision to purchase or upgrade a membership in the Accor Vacation Club, you should consider the PDS dated 1 January 2017, issued by A.P.V.C. Ltd AFSL 245515 and available at www.accorvacationclub.com.au or by contacting A.P.V.C. Ltd on 1800 70 81 90. All hotel and cruise bookings are subject to availability.