Happy family taking a self picture at the sea shore on a sunny day

Good to KNOW membership FAQs

Top tips to keep in mind, courtesy of Accor Vacation Club’s Members Services team.

Have you taken advantage of the new GAP booking window?

We have listened to the feedback, provided through the 2016 Members Survey, at Members Workshops and over the phone. Changes have been made that deliver greater flexibility and provide more opportunities to make online reservations. Enter – GAP Bookings. Once the 7 night reservation booking windows for all levels of membership have opened, 10 months prior to check in, reservations shorter than 7 nights can be made when there is no availability either side of the shorter duration block using the new GAP booking window. Conditions apply, so contact Members Services for more on how to use this new Booking Window.

Ensure an always-happy anniversary!

We’ve all been guilty of forgetting about those important anniversaries. We want to help you make sure that never happens when it comes to your Accor Vacation Club Première Points. Your Accor Vacation Club membership anniversary and expiry dates remain the same every year and never change. Therefore, to keep those important dates top of mind, we recommend setting a reminder and planning ahead. Whether you prefer an old-school wall calendar or digital calendar alarm is up to you – just write them down and lock them in! That will help ensure that you never have to worry about having any unused points expire.

Remember, when you check in, your points check out.

Points for Club property reservations are deducted on the actual day of check in – not when you make the reservation. Première Points used for Accor Hotels Select reservations are deducted on the day of reservation allowing you to check in up to 90 days later.

Convert your Première Points with AVC Travel.

Don’t know what to do with your expiring points? Unable to check in to a Club property before they expire? Talk to us about exploring the Accor Hotels Select properties or converting your Première Points to Discovery Dollars. Use Discovery Dollars to reduce the cash component of hotels, cruises and packages booked through Accor Vacation Club Travel.

Coming clean on credits.

Running out of cleaning credits should never deter you from making a new holiday reservation with Accor Vacation Club. If you want to book a stay, but do not have enough cleaning credits available, you can purchase more at the time of making the Club property reservation. Alternatively, Members can choose to book an Accor Hotels Select property, which does not require you to use a clean credit at all.

Stay in touch.

Not receiving all the latest news from the Club by email? If you think you might be missing important updates, please don’t hesitate to call. Your Members Services team can check that we have your current email details, and ensure that you are subscribed to receive all of our important news.

Telephone Workshops.

We love nothing more than bringing Members up to speed on all the membership benefits they are entitled to, and helping use each and every point! Make sure you call Members Services to arrange an annual workshop, to help stay on top of the many benefits and maximise your Membership to its full capacity. Our mission is to ensure you can fit in as many holidays and experiences with

Accor Vacation Club as possible to create holiday memories that matter.

For more information or to answer any questions you may have contact your friendly Member Services Teamon AU: 1300 76 14 14 or NZ: 0800 76 14 14 (press option 2) or email info@accorvacationclub.com.au

To plan your next holiday escape visit www.accorvacationclub.com.au

Thailand, one of the most popular destinations for Accor Vacation Club Members using the Accor Hotels Select and Asia programs.

Tempting Thailand with Accor Vacation Club

It comes as no surprise to us that Australian’s are now among the most well-travelled people in the world. While there is no doubt that we still love exploring our own backyard, more than half of us now owns a passport which means that as a nation, we’re probably likely to be headed overseas some point in the near future.

According to a recent report from the Department of Foreign Affairs and Trade, the most popular international destinations for Aussie’s remain New Zealand and Indonesia (primarily, Bali). However according to the Bureau of Statistics, Thailand continues to climb in popularity among travellers, and most of us would agree that it’s easy to see why. Known as ‘the land of smiles’, Thai people are genuinely warm and welcoming. Combine that with great hospitality, affordable dining and activities plus an easy to manage short haul flight, and you have all the ingredients of a great (and good value) trip.

The capital of Thailand, Bangkok might be famous for its nightlife, bars and shopping, but many Australians tend to see this city as more of a stopover option before seeking out resorts on the coast or islands around the Andaman Sea. Here, travellers can experience some of Thailand’s most popular beaches and holiday at a more relaxed pace. Whether you are bold and budget conscious or more selective with luxury tastes – there is a location and hotel style to suit your needs.

If you are considering a trip to Thailand in the near future, Accor Vacation Club’s AccorHotels Select and Select Asia Programs are definitely worth investigating, and are a smart way to leverage your Première Plus Membership to its full advantage.  Combined, they offer 12 different hotel and resort options to consider on your next trip to Thailand, taking in the region’s most popular destinations such as Bangkok, Krabi, Samui, Chiang Mai, Pattaya and Phuket.


Where can I stay in Thailand with Accor Hotels Select Asia?

Grand Mercure Phuket Patong

Novotel Phuket Karon Beach Resort & Spa

Novotel Bangkok Platinum Pratunam

Mercure Pattaya Ocean Resort

Novotel Samui Resort

Grand Mercure Bangkok Asoke Residence

Mercure Hotel Pattaya

Novotel Phuket Resort

Where can I stay in Thailand with Accor Hotels Select Elite?

Hotel Muse Bangkok Langsuan

Veranda High resort Chiang Mai

Sofitel Krabi Phokeethra Golf & Spa Resort

Pullman Pattaya Hotel G


Accor Hotels Select and Select Asia programs – what are they?

Accor Vacation Club work in partnership with AccorHotels to deliver two great programs, specifically created as an exclusive benefit for Members. The programs provide a great way to use points to explore the region, beyond Accor Vacation Club’ core network of 24 properties, to broaden your travel horizons. A true synergy with the Accor network of hotels, the key benefit of the program is the ability it gives Members to retain points and redeem them within the larger AccorHotel network.

Accor Hotels Select Asia network of 27 hotels across Asia is available to Platinum, Traveller and Corporate level Première Plus Members. The Accor Hotels Select Elite program offers a choice of 34 different hotels, primarily under the Sofitel Luxury Hotel, Pullman and MGallery brands, and is available to Traveller and Corporate level Première Plus Members.

For more on booking any of the hotels within these programs, and your Membership eligibility, contact a representative of the Accor Vacation Club Member Services team on 1300 761414.

To plan your next holiday escape visit www.accorvacationclub.com.au

5 reasons why Accor Vacation Club’s timeshare membership is the ultimate lifestyle investment

A leading lifestyle vacation program in both Australia and New Zealand, Accor Vacation Club doesn’t just give you access to stay at some of the best hotels by one of the most reputable hotel management groups in the Asia Pacific region – it’s a lifestyle investment. This is because Accor Vacation Club, as part of the renowned AccorHotels  group, offers high-quality accommodation choices across Australia, New Zealand and Indonesia. For anyone whose lifestyle includes exploring these countries during their vacation time, there are tremendous benefits to Accor Vacation Club’s membership program. When travelling for leisure, Accor Vacation Club provides distinct advantages over conventional bookings. Read on to discover exactly why Accor Vacation Club is the ultimate lifestyle investment.

1.    Quality Accommodation

One of the key principles behind the Accor Vacation Club timeshare membership program is its offering of luxurious accommodation in some of the best locations. With 24 club resorts across wonderful holiday destinations throughout Australia, New Zealand and Indonesia, you can rest assured that you’ll be able to find the perfect accommodation for your travels. Relax and enjoy your holiday in comfort at some of the best hotels Accor has to offer. The Accor Group includes some of the globe’s best-known luxury brands in the hotel business, such as Pullman, Sofitel, Raffles, Fairmont, Novotel, The Sebel and Grand Mercure, to name a few.  With such great accommodation on offer, we encourage Members to book early to secure their ideal holiday destination. With membership to Accor Vacation Club, you can access all these and more at special rates that are reserved for members only (subject to availability).

2.    Multiple Experiences

With Accor Vacation Club, there is much more to the experience than just great accommodation that matches the lifestyle and travel aspirations of our Members. Premiere Plus Members can expect a range of other exciting travel experiences, including access to an attractive range of local and international cruises. Several cruises call in at ports in Australia and New Zealand, and deluxe cruise travel and accommodation can be arranged when you combine your Club points and cash to experience the delights of a seaborne adventure.  Everyone loves cruises, so book early so you don’t miss out. Additionally, our hotel staff love the areas where they live and want to share their knowledge with you.  They can help you arrange any number of excursions, fine dining experiences and many other exciting activities. Dinner and a show in Melbourne, skiing in the Victorian Alps, diving on the Great Barrier Reef, or exploring the adventure packed south island of New Zealand. There are plenty of experiences to try in every destination, so the only limit is your imagination!


3.    Access to Accor Hotels Select

Premiere Plus Members of the prestigious Accor Vacation Club also gain access to the Accor Hotels Select program. This means that Premiere Plus members can use their membership points to stay within selected AccorHotels properties across Australia and New Zealand, and even extend to Asia and the Pacific depending on your level of membership with Accor Vacation Club. With Accor Hotels Select, Members can choose to use their allocated points at a select group of Accor hotels which goes beyond those available in the Accor Vacation Club property portfolio. This gives Members access to an expanded range of accommodation options. For those wanting to explore beyond Australia and New Zealand with Accor Vacation Club, AccorHotels Select Asia program represents a true synergy with the AccorHotel network, and provides 29 more hotels to choose from in destinations across Indonesia, Thailand, Vietnam, The Philippines, Malaysia and more. The key benefit of the program is the ability it gives Members to redeem their points across the wider AccorHotel network (up to 24 months for Bronze, Silver and Gold level memberships and up to 27 months for all Platinum, Traveller and Corporate memberships). It’s an amazing opportunity for Members to really expand their travel horizons.


4.    One Club, more options

If you love to travel, and get enjoyment from planning your trips in advance to maximise your holiday time, then joining a vacation club can be a great way to explore and stay in style. A whole world of possibilities can open up for travellers joining Accor Vacation Club, and with so many destinations available, you are never rooted to a single destination at a given point in time. Why be pinned down to one place when you can have the opportunity to explore Australia, New Zealand and even Indonesia, with one convenient Membership? Accor Vacation Club prides itself on offering its Members true ‘home away from home’ experiences with a wide variety of high quality accommodation available to suit your individual travel style. Whether you like solo adventures or staying as a couple in a traditional hotel style suite or studio-style room, or travel as a group or family relaxing with space in a multi-room, self-contained apartment – there are options to suit every travel need.  For those who love to share their holiday experiences with their nearest and dearest, Accor Vacation Club also offers Members an opportunity to take friends and family with them on holidays. For the ultimate holiday gift, Members can even bestow holiday credits to close family. Convenient, practical and generous!

5.    The Investment in Your Lifestyle

Although there are plenty of practical reasons to invest in a timeshare membership with Accor Vacation Club, there is another compelling reason that is a bit less tangible and harder to define – the lifestyle element that is so important to so many people. Being able to reflect their lifestyle in the way they choose to take holidays is one of the chief reasons why many Club Members opt for a timeshare membership with Accor Vacation Club. If you’re looking for a timeshare membership that reflects and caters to your high-quality lifestyle, then it is well worth considering Accor Vacation Club.


Image courtesy of Tourism Australia.

The information in this article is not personal financial advice and has been prepared without taking into account the objectives, financial situation or needs of any particular person.  Before making a decision to purchase or upgrade a membership in the Accor Vacation Club, you should consider the PDS dated 1 January 2017, issued by A.P.V.C. Ltd AFSL 245515 and available at www.accorvacationclub.com.au or by contacting A.P.V.C. Ltd on 1800 70 81 90. All hotel and cruise bookings are subject to availability.